![]() Not only does this software make it easy to identify and solve issues, but it also saves you time and money by preventing major problems from occurring. One of the key benefits of using Supportassist is that it automatically updates itself with the latest diagnostic tools, ensuring that you always have access to the most up-to-date technology.Īdditionally, Supportassist provides detailed reports on any potential hardware or software issues, allowing you to address them before they become major problems.Īs a Dell support specialist, I highly recommend using Supportassist for all your troubleshooting needs. With Supportassist, you can get remote assistance from a Dell expert who will guide you through the process of fixing any problems that arise. This software is designed to help you identify issues and solve them quickly and efficiently. When it comes to troubleshooting your Dell device, Supportassist is your go-to tool. Conclusion What Is Supportassist And How Does It Work?.Can Supportassist Be Disabled Or Uninstalled If Desired?.What Kind Of Data Does Supportassist Collect And Store?.Does Supportassist Provide Remote Assistance?.Can Supportassist Be Used On Non-Dell Devices?.Advanced Features Of Supportassist For Proactive Maintenance And Monitoring.Common Hardware And Software Issues Detected By Supportassist.How To Access And Use Supportassist On Your Dell Device.Benefits Of Using Supportassist For Troubleshooting.What Is Supportassist And How Does It Work?.This test will take approximately 20 minutes or more to complete, depending on the selected hardware devices ( Figure 5).įigure 5: Screenshot of the custom component test option on the Dell Support website. We will combine your selection into a single test to run. Run a Custom Component Test - Custom Component Test allows you to select one or more devices that you want to test.This test will take approximately 40 minutes or more to complete ( Figure 4).įigure 4: Screenshot of the Run Full Test button on the Dell Support website. This test runs a stress test on all the hardware devices on your Dell computer or tablet. Run a full Test - Run a full test to perform a thorough analysis of your Dell computer or tablet.Quick test will take approximately 10 minutes to complete ( Figure 3).įigure 3: Screenshot of the Run Quick Test button on the Dell Support website. ![]() If an error is detected, we will fix it automatically, suggest troubleshooting steps, recommend further tests or help you get compatible replacement parts. ![]() The quick test includes components that are most likely to cause issues, such as hard drive or memory. Run a quick Test - Run a quick test when you notice issues such as system is slow or does not respond, hard drive errors, system is making noise, system is freezing or randomly restarting, files will not open and so on.Choose to run one of the diagnostic tests.(Image is in English).įigure 2: Screenshot of the diagnostics tab on the Dell Support website. Or, click Browse all products to manually select your Dell product from the catalog ( Figure 1).įigure 1: Identifying your Dell product on the Dell Support website.Or, enter the Service Tag, Express Service Code, or the Serial number of the Dell computer and click Search.Follow the on-screen instructions to install Dell SupportAssist. Click Download & Install SupportAssist to auto-detect your Dell product.
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